Ask the wrong question and you’ll get the wrong answer. In fact, if you ask the wrong question, you can’t get the right answer, except

Everything takes longer, is harder, costs more than we thought, and breaks at the worst times. Those are Murphy’s Laws. Business is outstanding! We’re billing

How do we enjoy ourselves when we’re predisposed to be negative, a product of our evolution? Negativity and discriminating between what helped or hurt protected

He was struggling to do his job, and promising to do everything—everything his boss wanted, everything he could, everyday, to improve his performance. Even in

So many of us are worry-worts. If it ever happened, or could, we worry about it. There’s no sense telling us, “Don’t worry.” That doesn’t

Three of my all-time favorite questions—When? What day? What time? For example: They say, “I promise to call you.” I ask politely, “When?” They answer,